The hang will require a force quit, and even that may not always work. This can happen on launch, on quit, or spontaneously. The problem is, the software will hang, and hang hard. I have a feeling the capture cards and/or drivers are at the root of this since Zoom occasionally misbehaves as well, which can of course see these cards in the webcam settings, even though it can't use them. I'm on a Mac Pro with three different BMD cards and a thunderbolt device installed so there's a lot of variables at play. IMPORTANT: If you are not able to see a feed from the camera using the Blackmagic Media Express app (step 6 above), this indicates that the Blackmagic device is not working, and we recommend working with Blackmagic's support team before contacting Ecamm.Starting last week (not coinciding with any macOS or Blackmagic update that I'm aware of), I suddenly started getting app hangs in the ATEM Setup app, the ATEM Software Control, Blackmagic Media Express… and

(Typically this can be found in your Applications folder after installing the Blackmagic Desktop software.) Ensure that you quit Ecamm Live before running Blackmagic Media Express and vice-versa, as only one app can access the Blackmagic device at a time. Quit Ecamm Live and check to see if it's working in the Capture tab of the Blackmagic Media Express app. For example, it does not support 1080p60 or anything above 1080. (It may not support some higher frame sizes and frame rates.) See the details here for Mini Recorder. Some multi-port adapters look like they have a Thunderbolt 2 port, but unfortunately they only work for connecting a MiniDP display, and will not work for Thunderbolt 2 devices.Įnsure that your camera is outputting an HDMI resolution and frame rate supported by the Blackmagic encoder. If your are using an Thunderbolt 3 to Thunderbolt 2 adaptor, ensure that you're using Apple's adapter for this. This is pretty much the only setting you'll ever need to change, and once changed, it should stay set to HDMI. In Blackmagic's Desktop Video Setup app, (found in your Applications folder), ensure that you've picked HDMI rather than SDI in the device's settings. Visit their downloads page here and look for Desktop Video 12.0 or newer in the left-most column. button in the bottom corner.)įor macOS 11 Big Sur, you may need Blackmagic Desktop Video 12 software package. Click the Mac OS X button in the Blackmagic Video section in the left-most column of the page. You can download the latest Blackmagic Desktop for Mac here on their website. To troubleshoot this:Įnsure that you have installed the latest Blackmagic Desktop software.

(It will be gray.) This means that Ecamm Live has not received any video from the device.

However it may not be selectable in the menu. Upon connecting a Blackmagic encoder to your Mac, you will see it show up in Ecamm Live.

Blackmagic media express software mac